Yes, they are. Our apartments are equipped with all the bed linen, duvets, blankets and towels, which can be used without extra charge.

The fares shown are per apartment, per night and per number of people. The fares are detailed on the page of each apartment.

We have four types of fares depending on the season: high, low, special offers, and special increases. The fares for each type of lodging are public and can be seen on the web site and are linked to the calendar of each of the apartments offered. The fares that depend on the seasons and the variable fares are fixed by the owners in common agreement with the fare policy of Gentil Rent S.C.P.

For stays longer than a week a 10% discount is applied; for stays longer than two weeks, consult us for better offers.

Once fulfilled the booking form of the lodging through our web site, 20% of the total reservation must be paid, so as to confirm the booking.

We offer three safe ways of payment: by credit card, by the PayPal way, or by a bank transfer, in which the client must send to Gentil Rent S.C.P. a copy of the transfer document made by their bank within no more than 48 hours; otherwise, Gentil Rent S.C.P. has the right to cancel the reservation made by the client. Any doubts or requests on this matter, please do not hesitate to contact with us.

Once the payment has been carried out, you will receive an e-mail of confirmation of your reservation where all the data of your chosen lodging are detailed as well as the dates of arrival and departure.

To be sure that you have a pleasant arrival to the selected apartment, we please ask you to get in touch with the contact person (whose data is included in the e-mail of your booking confirmation agreement) in no less than 3 working days before your arrival to inform you about the respective details. This way we can plan and guarantee a check in without inconveniences. Once these data are received, the person of contact will answer you via e-mail (or in case of emergency by mobile phone) and give you the accurate indications to follow in order to welcome you in the booked apartment –check in. Please take into account that the apartment is available form 2 pm to 2 am. Arrivals after 11 pm will be charged with an extra fee of 50 euros due to late arrival.

In the e-mail of your confirmation of reservation we will give you all the possible combinations so you can choose the most convenient one for you. In case of doubt, ask the contact person.

In the e-mail of your confirmation of reservation you will receive a list of suggestions and recommendations of trust-worthy shops next to you apartment, besides other recreational recommendations.

Once you arrive to the selected apartment, you must pay the rest of the total fare (80%) in cash –this includes the rest of the payment of the invoice as well as the deposit for the lodging. Once these payments are effective, you will check in.

Only in the effect that this is specified in the e-mail of confirmation, you are able to pay the aforementioned rest of total fare and deposit with your credit card, providing you assume the respective commissions.

Yes. It is compulsory to leave a safety deposit of 200 euros, which will be returned at the end of your stay, providing no damage has been done to the apartment and its surroundings.

Only in the event that this is specified in the e-mail of confirmation you can pay the deposit by credit card, providing you assume the respective commissions.

In this case the deposit will be refunded via credit card to the same account once the appropriate return of the apartment and its surroundings have been done within 7 to 9 days.

Yes, all our fares include their respective taxes

Yes. In Gentil Rent S.C.P. we can make an invoice for the payment made for the reservation, this is, 20% of the invoice; for the rest you must get in touch with the contact person so that they can make an invoice for the remaining 80%.

Yes. In periods for less than three nights, you must consult with us and an extra charge of 50 euros for cleaning will be applied.

leaning is done before and after the arrival of guests, but we offer an optional cleaning service for 30 euros per 2 hours.

If you request it 48 hours in advance. The price is 10 euros per hour.

The check in is from 2 pm until 2 am (from 11 pm there is an extra charge of 50 euros) and the check out is from 11 am.

If you wish so, you can check with the contact person, taking into account that the apartment must be ready for cleaning from 11 am.

Check with your contact person and they will inform you about the nearest car park to the apartment.

The apartments are cleaned before and after the arrival of guests. During their stay, if the cleaning has not been requested before, the guests will take care of it.

The moment you arrive to the apartment. The contact person, once payments are made, will hand you the keys of the apartment.

No. These expenses are included in the fare. .

Children under 3 are exempt.

Yes, and with no extra charge, but it must be requested in advance.

ur conditions in the event of cancelling are:

• Cancellation from the day of the booking confirmation until three working days. In this case Gentil Rent S.C.P. will charge the client a fixed fee of 40 euros due to management expenses, plus commissions on payments made by credit card.
• Cancellation with more than 30 days of advance to the date of the booking confirmation. In this case Gentil Rent S.C.P. will charge the client 50% of the fee in concept of penalization (due to loss of other reservations) and management expenses plus commissions on payments made by credit card.
• With less than 30 days of advance to the date of the booking confirmation, Gentil Rent S.C.P. will charge the client 100% of the fee in concept of penalization (due to loss of other reservations) and management expenses.

In the event that any of these fares clash, the fare applied would be the one more beneficial for the client. Excluded form these conditions of cancellation are the reservations made in periods of offers or special prices on which the third condition will be imposed (charge of 100% of the reservation).